Please follow this guide if you wish to order Premium Bandai exclusive items.
- All Premium Bandai items listed on the 829 Japan Shop are preorders. The tentative release date is indicated by Bandai, but sometimes they delay their shipments. 829 Japan cannot be held responsible for delays.
- Payment is completed at the time of purchase and the item will be shipped to you as soon as it is released. The item will be shipped to the address registered with your Paypal account at the time of the payment. If your address changes between your payment and the release date, please contact us.
- If you order multiple Premium Bandai items at the same time, they will all ship together when the latest item is available (even if an item is delayed). If you wish to receive the items as soon as they are released, please place a seperate order for each item.
- Premium Bandai items are made to order and, most of the time, never re-released. The Premium Bandai preorder window is open for a limited time and closes at a set date or when the maximum quantities have been sold. We will try our best to keep our listings up to date, but it is possible that the preorder window has already been closed when you place your order through 829 Japan. In this case your order will be cancelled and your Paypal payment refunded.
- Confirmed preorders can not be cancelled.
- 829 Japan Terms of Service applies to Premium Bandai items.